We're with you in spirit.
To our valued customers,
We hope everyone is safe and healthy during this time of uncertainty. In light of the current developments around COVID-19, we wanted to take a moment and share the steps we're taking to keep our community and employees as safe as possible.
While our retail stores are currently closed, our small but mighty team has been working from home. We realized that this is a privilege, and plan to do our part at social distancing to help flatten the curve. Our online store remains open at this time, and our logistic team is following recommendations by the Singapore Government to ensure their safety and yours.
In the meantime, we hope to shed some positivity and comfort through our email and social channels as we navigate this new and changing reality. Don't hesitate to reach out - let us know how if you have any questions or concerns. We're here for you! Let's stay safe and connected.
All the best,
Are you still shipping out orders?
We are still fulfilling and shipping orders twice a week while taking the necessary precautions to ensure the safety and health of our employees. All orders are still scheduled to arrive within 2-7 business days but we will be sure to keep you updated if this changes.
How can I return my order?
The return period will be extended to 30 days from the day our stores reopen, and the return from home options is still available.
You may now make local returns from the comfort of your home and neighborhood at a small fee. We have partnered with PostCo to provide you the ease of a courier pick up from home or drop off your returns at one of PostCo’s locations.
Start your return process by emailing us at firstname.lastname@example.org.
For more information on our return policies, you may visit here.