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Store Policy

  • Kindly check your merchandise prior to payment at the store
  • There will be no refunds for all methods of payment
  • We provide One-time exchange within 14 days from date of purchase with original receipt
  • We will be pleased to exchange unworn, unwashed, unaltered merchandise in its original condition and with their tags unaltered and intact
  • Jewel Changi Airport store does not provide exchanges for purchases made at other stores

    If you have any other questions, you may contact us via the contact form here or email us at